Design of CRM system for Telecom customer with multiple internal and external system integration
• Requirement analysis & Design of Siebel Application
• Good Understanding of Siebel Order management, Sales & Assurance Functionalities
• Good Telecom Background - Deep understanding of end to end provisioning of services and architecture (OSS/BSS) wrt to eTOM and tmforum standards.
• Understanding of Siebel Architecture
• Siebel CSW EAI EIM
• Technically experienced in Siebel/OpenUI
• Well known on Functionalities and Technical sound enough to guide the team
• Attending Technical Assessment session/JAD Session
• Producing HLD and getting approved with stake holders
• Solution provider to the team and the customer
• Providing technical assistance on solution to Developers
• Experience in requirement estimation
• Roles & Responsibilities:
• Lead Management, Loyalty, Contract Management, Partner Management and Territory Management
• Understanding the functionalities for the requirement
• High interaction with the customers/Client Arch Product Owners
• High Interaction with Business Teams on solution derivation
• Help the team on the technical side and to speed up the development
• Should suggest the team to avoid any performance issues
• Should have good communication skills
• CRM application Knowledge
• Siebel vanilla applications
• Siebel 7.x and 8.x, IP15/16/17/18 implementation
Additional Skills desired: -
• Should have Siebel EIM knowledge.
• Should have PL/SQL, Shell Script, Unix skill set
• Prior exposure to middle east geography will be a plus
• Educational Qualifications: BE (any discipline).
Strong communication, technical, and senior relationship building skills.
Team worker and team leadership.
Intellectual curiosity (thought leadership)
Self starter and ambitious
Global horizon / multi-cultural
|Experience||8 - 9 Years|
|Salary||15 Lac To 20 Lac P.A.|
|Industry||IT Software - Telecom|
|Key Skills||Siebel Designer Siebel Architecture Siebel Territory Management|
|Contact Person||Gajendra Khare|
|Address||F-35, Arora Shoppers Park, Shakti Khand-ii, Indirapuram|