Job openings for desktop support engineer in noida

Desktop & Laptop & Network Support Engineer

Noida


Responsiblities:
SLA Management/ Ticketing tool systems
Assigned call attendance & report to helpdesk with closer details.
Escalate to senior level if problem beyond scope.
AD, DHCP, DNS, Dora Process - Basic
Certification/Course : Hardware and Networking
Good English Communication.
Basically he will be responsible for Desktop/Laptop activity,
Operating system related problems.
Mail application like outlook express
Monitoring & assigning calls to L1 engineers.
Install, Configure & maintain e-mail clients remotely
Installation and configuration of Client OS physically on client machine or using any third party tool
Perform Desktop Backup and Restore activities (Client level).
Testing of computers and ensuring that computer systems are functioning properly.
Grade : L2
Responsiblities:
Client level antivirus management.
All escalations from Desktop L1/Sr. L1.
Troubleshoot escalated issues of operating systems (Windows XP, Windows 7 etc.)
Deploy Patches approved by Server Team for Client Workstations

Experience 0 - 3 Years
Salary 1 Lac 75 Thousand To 2 Lac 25 Thousand P.A.
Industry IT Hardware / Technical Support / Telecom Engineering
Qualification Higher Secondary, Vocational Course, Diploma, Other Bachelor Degree, B.Sc
Key Skills Desktop Support Engineer Network Engineer DHCP DNS Desktop L1 Desktop repair

About Company

Company Name

Client of SCS universal

About Company Would be on third party payroll to working in Indian IT MNC company based in Noida location
Contact Person Gajendra Khare
Address F-35, Arora Shoppers Park, Shakti Khand-ii, Indirapuram
Mobile 9971090494
Email ID info@scsuniversal.com




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